The effect of consumer oriented services on Consumer Satisfaction and Consumer Loyalty

Abstract

ABSTRACT
In this article we will be addressing the effect of consumer-oriented services on the satisfaction of customers and their loyalty to the product or service. In this we used many methods such as email online platform and mail and shopping malls to collect the data in Pakistan city Lahore. We derived 3 hypothesis and used the method of regression analysis for the outcome. Furthermore, we will be discussing the cause and reason that outcome in consumer loyalty toward you.